Last Updated: October 24, 2026 | Compliant with Indian IT Act & DPDP Act requirements.

Welcome to Tamjeed (“we,” “our,” or “us”). We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Tamjeed collects, uses, shares, and protects your personal information when you visit or make a purchase from [www.tamjeed.com] (the “Site”).

By visiting this Site, providing your information, or availing yourself of our products and services, you expressly agree to be bound by the terms and conditions of this Privacy Policy.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases:

  • Identity & Contact Data: Your full name, billing address, shipping address, email address, and phone number.
  • Order & Transaction Data: Details about the garments you purchase, size preferences, order history, and payment method chosen. (Note: We do not store your full credit/debit card numbers or UPI PINs on our servers; all payments are processed securely through encrypted third-party payment gateways).
  • Account Data: Your username, password, and saved addresses if you choose to create an account on our Site.
  • Customer Support Data: Information you provide when you contact us via email, WhatsApp, or social media.
  • Device & Usage Data: Information collected automatically via cookies, including your web browser, IP address, time zone, device type, and page interaction history.

2. How We Use Your Information

  • Order Fulfillment: To process your payments, arrange for shipping, generate invoices, and provide you with order confirmations and real-time delivery tracking updates via Email, SMS, or WhatsApp.
  • Customer Support: To communicate with you, resolve issues, and process size exchanges, returns, or refunds.
  • Personalization & Site Improvement: To optimize our Site’s layout, understand customer sizing trends, and improve our clothing collections.
  • Security & Fraud Prevention: To screen our orders for potential risk, unauthorized transactions, or fraudulent activity.
  • Marketing & Promotions (With Your Consent): To send you updates about new collection drops, restocks, and exclusive offers. You can opt out at any time.

3. Sharing Your Personal Information

We respect your privacy and never sell or rent your personal data to third parties. We only share your information with trusted service providers as strictly necessary to fulfill your orders:

  • E-Commerce Infrastructure: Hosted on our e-commerce platform to process your online orders.
  • Payment Gateways: Shared with authorized payment processors (e.g., Razorpay / Cashfree / PayU) to authorize and complete payments safely.
  • Logistics & Courier Partners: Your name, shipping address, and phone number are shared with delivery partners to deliver your packages.
  • Marketing & Analytics Tools: Tools such as Google Analytics and Meta Pixel to understand site traffic and deliver relevant advertisements.
  • Legal Compliance: Disclosed only if required by law, regulation, court order, or governmental authority.

4. Cookies and Tracking Technologies

We use cookies to keep track of items stored in your shopping bag, remember your login preferences, and compile aggregate data about site traffic. You can choose to disable cookies through your browser settings, though doing so may prevent certain site features from functioning properly.

5. Data Security & Retention

  • Security: We implement industry-standard security measures (including SSL encryption) to protect your personal information against unauthorized access, loss, misuse, or alteration.
  • Retention: When you place an order through the Site, we maintain your Order Information for our records and tax/accounting compliance unless and until you ask us to delete this information (subject to applicable legal retention requirements).

6. Your Rights and Choices

Under applicable Indian data protection laws (including the Digital Personal Data Protection Act), you have the right to request access to the personal data we hold about you, ask that your information be corrected or updated, withdraw consent for promotional communications, or request account deletion.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us & Grievance Officer

  • Brand / Legal Entity Name: [Insert Legal Business Name / Tamjeed]
  • Grievance Officer / Contact Person: [Insert Name]
  • Email: [support@tamjeed.com]
  • Phone / WhatsApp: [+91 XXXXX XXXXX]
  • Registered Address: [Insert Full Business Address]